FAQ

• Any form of child pornography — zero tolerance policy.
• Characters must appear to be clearly 18+ in both appearance and context.
• Depictions of harm, violence, or abuse toward AI characters.
• Real-life images including known figures (celebrities, politicians) or personally known individuals.
• Violations should be reported immediately — our moderation team will handle them promptly.

You can reach us directly by opening a support ticket on our Discord server or by emailing us at [email protected].

Not yet — but it's on the way! Flirtzy works seamlessly in mobile browsers for now, and native apps are part of our upcoming roadmap.

Coins are used to unlock extra messages beyond your daily or subscription limits. You can redeem them on the bonus page. 1 coin = 1 bonus message. Coins can be earned or purchased directly.

Bonus messages are not counted against your daily or subscription-based message quota. Once you reach your limit, Flirtzy automatically switches to bonus messages if they’re available.

Visit the bonus section in the app or website and use the toggle to view redeem options. You can redeem coins directly, or purchase bundles like 1000 or 3000 messages using either coins or payment — not both.

Yes — all characters and chats are private by default. You may choose to publish them, but please ensure they comply with our Terms of Service and Community Guidelines. Character cards are personal and not publicly listed unless shared by you.

Try clearing your browser cache and make sure you're logged in with your primary email. Never use throwaway emails — we can’t recover accounts without valid credentials. You're responsible for your account's safety.

If your character was flagged or removed, you may contact us at [email protected]. Appeals are reviewed on a case-by-case basis and banned content is not restored.

Open the character's chat, click the “Report” button, and select the appropriate option. Please attach proof such as a link to your original creation or image source. We'll investigate and take appropriate action.

Ad visibility may vary depending on your region, ad inventory availability, or network stability. We're working to expand ad support across all devices and locations. Thanks for your patience!

• Go to the chat settings and select your preferred language under the response language option.
• You can also directly message a character something like: “Please reply in English” — the model will adapt.
• We're continually working to support more languages and models in multilingual chat.

• Log in to your Flirtzy account via the website.
• Visit the Rewards page and complete hidden tasks to unlock content.
• On the homepage, toggle on both Unlimited and Hidden Content switches.
• If you need help or more detailed instructions, feel free to reach out to us on Discord.

• Visit the official Flirtzy site and complete any listed tasks.
• On the homepage, make sure the Hidden Content switch is enabled.
• Restart the app — once unlocked, the hidden content will become accessible.

• Some characters might be set to Unlisted or Private.
• You may not have enabled the Unfiltered or Hidden Content switches.
• Some characters might be blocked on your account — check your block list.

Our moderation filters are strict and automated, which may cause false positives. If your image was incorrectly flagged, please reach out to us on Discord — we’ll review and resolve the issue quickly.